December 14, 2009
November 16, 2009
November 13, 2009
November 4, 2009
October 26, 2009
VZW Murfreesboro Helps Build Homes!
Click here to see all the pics...even the snake!
Click here to read all about it!
October 19, 2009
October is Domestic Violence Awareness Month
Get more info on how you can raise awareness and bring an end to domestic violence by clicking here
October 15, 2009
October 13, 2009
October 8, 2009
Heritage Festival Tomorrow!
In addition, all employees will receive a free BBQ lunch during the festival. Center leaders will be serving lunch to ensure you get everything you need. Don't miss out on any of the food, fun, and prizes tomorrow. Events will be held inside and out.
See you there!
October 7, 2009
October 6, 2009
HEY MTSU BLUE RAIDERS!
Verizon Wireless recruiters will be on campus tomorrow from 10am-3pm in the Murphy Center. Come find out how you can get your career started with the network!
September 30, 2009
September 28, 2009
September 25, 2009
September 17, 2009
September 15, 2009
September 11, 2009
August 25, 2009
August 17, 2009
August 7, 2009
August 5, 2009
August 4, 2009
Verizon Developer Community Conference
August 3, 2009
July 20, 2009
July 6, 2009
June 25, 2009
How To Apply
http://tinyurl.com/nfr5t3
June 24, 2009
Check out some of our Awards!
VZW has been named to Training Magazine Top 125 list for 8 consecutive years
AdAge.com named VZW the "Top 10 US Asian Marketers of 2008" as "a leader in the US Asian market"
Verizon Wireless takes part in 5th largest corporate volunteer program in the United States
Diversity Inc - Top 50 Companies for Diversity
Latina Style, Hispanic Business - Diversity Elite
Diversity MBA Magazine 2008 – Top 50 companies for diverse managers to work
CRO’s 100 Best corporate citizens 2008
Working Mother 100 Best for 9 consecutive years
Conceive Magazine's 50 Best Workplaces for Prospective Parents 2009
Top 20 Great Place to work for Multicultural Women
Black Enterprise Magazine’s Top 40 Companies
Conceive Magazine’s 50 Best Companies
Launch Your Career
Who We Are
Verizon Wireless owns and operates the nation’s most reliable wireless network, serving over 80 million voice and data customers. Headquartered in Basking Ridge, New Jersey, Verizon Wireless is a joint venture between Verizon Communications and Vodafone. We are a company that is truly a reflection of the world around us: diverse, high-energy, inquisitive and forward thinking.
What we Offer our Customer Service Reps
Beyond a progressive environment, we offer a competitive salary and a comprehensive benefits plan featuring: Medical, dental, and 401K on your first day of employment
- The full-time position pays $27,000 /year ($12.98/hr)
- Life Insurance Tuition Assistance - $8000/year
- Performance-based yearly incentive/bonus payIncentives for various shifts and/or holiday work
- Discount Employee Phone Program
Customer Service Rep Job Description
In this position, you would work in a fast-paced, intense, results-oriented environment. Your main responsibilities would be handling inbound customer calls while using a computer terminal, researching and resolving billing inquiries, explaining our products and services, and troubleshooting service and equipment questions.
Call Center Hours and Work ScheduleThe call center is currently open 7 days a week, 365 days a year from 6am-11pm. We need individuals to be flexible to work any shift that is available during the hours of operation. Verizon Wireless is unable to make accommodations for other job or school schedules. Again, individuals will be expected to work at minimum an 8-hour shift between the hours of 6am-11pm. This could also include both weekend days and/or holidays.
Customer Service Rep Training
Training is paid and consists first of seven weeks of classroom training. This training is held Monday through Friday and is scheduled 8am-5pm. After the classroom training, you will go through 12 weeks of actual live call training, which is called Transition. During Transition, representatives take live customer calls with support available to assist with questions and give advice. If selected for employment, your transition schedule will be 12-9pm with two days off. Due to the importance of training sessions, candidates must be able to work without interruption for the first 90 days of employment.
Potential Candidates Must…
Have the ability to work in a fast-paced, intense, and results-oriented environment.Be willing to learn and be responsible for a wide variety of product and service information and able to multi-task listening to the customer, sharing information, and troubleshooting issues.Have the ability to work with frustrated customers and be able to effectively and efficiently handle this type of call. Be able to work shift work anytime from 6a.m. - 11p.m., in a call center that is open 365 days a year.
Career Progression Opportunities
Listed on BusinessWeek's list of Best Places to Launch a Career, Verizon Wireless is committed to providing opportunities for our employees to build their careers. With nationally recognized training programs, Verizon Wireless creates an environment conducive to career advancement and encourages each employee to own their own career path. Employees can explore career paths in area such as Customer Service, Marketing, Human Resources, Retail, Engineering, Information Technology, and Management. For top employees, your first promotion can be earned as early as 6-9 months after you begin!
At Verizon Wireless, it’s easy to plan your career. Just use our three step plan and you’ll be a contributor right from the start!Discover your interests, skills, and where you can add valueLearn which career path fits youDevelop a plan, set goals and meet with a manager
